System Experience

Site Examination - Jade professionals examine the site thoroughly and identify pre-installation needs as well as recommending additional methods in implementing and maintaining data, video and voice networks.  Jade's full-time staff of engineers and technicians utilize state-of-the-art test equipment and can certify to a prospective client the potential for existing and expanded network capabilities.

Nationwide Service - Through a network of qualified telecommunications installers, Jade now can offer complete system installation and service coverage nationwide.

Network Warranty - All network cabling installed by Jade carries a one-year warranty against defects in material and workmanship. However, through several special vendor relationships, Jade now offers network integrity warranties of up to TWENTY-FIVE years.

Field Services

 Jade's staff of skilled technicians can solve users' maintenance problems quickly and accurately.  The company offers a number of approaches to service contracts:

1)   Guaranteed Response Time - A fixed cost service contract that guarantees Jade will respond to a system failure within a pre-determined response time.  (Labor rates and material costs are less than standard time and material fees).

2)   On Call - A variable cost service contract in which the customer pays portal to portal labor charges plus material.  (Labor rates and material costs are less than standard time and material fees).

 3)   Maintenance Contracts - As the integrity of our installed networks run exceptionally high, calling for limited follow-on repair service, Jade offers periodical maintenance contracts enabling its customers to enjoy the security of fixed cost protection.